All your e-commerce logistics in one place
Every e-commerce order passes through several stages. Managing each stage in-house requires warehouse space, staff, systems and shipping agreements. If you want to avoid in-house investment and administration, you can outsource your entire e-commerce logistics operation to Posti:
Inbound delivery: we receive goods arriving by road, air or rail
Goods receipt inspection: every delivery is checked and any discrepancies are reported
Warehousing: your products are stored in our warehouses in Sweden and Norway
Flammable goods: aerosols, gases and flammable liquids are stored in separate areas with fire protection that meets regulatory requirements
Order flow: new orders are sent to the warehouse through an integration with your business system
Picking and packing: every order is picked and packed in suitable packaging to reduce unnecessary empty space in the parcel
Shipping documents: freight waybills and labels are created as part of the booking flow
Shipping: we ship parcels with tracking to consumers and businesses
Customs: we handle customs declarations for shipments to Norway and other countries outside the EU
Returns: returned products are collected, inspected and put back into stock so they can be sold again
Ongoing improvement: we regularly review inventory, orders and returns, using data and KPIs to improve the flow
If you want to keep some logistics activities in-house, we can take over individual stages. You can read more about the warehouse flow under fulfillment. If you also sell to retailers and other businesses, you can find a complete solution under third-party logistics.
Returns in hours, not weeks
In a traditional returns process, it can take weeks for a returned product to go back on sale. During that time, the product loses value and may become unsellable. Together with the recommerce company Renow we reduce that time to just a few hours.
The biggest time saving comes from an AI-based inspection system that our employees use when checking returns at the warehouse. Even if your inventory is stored elsewhere, you can still use the solution by asking customers to send their returns to us.
E-commerce deliveries worldwide
Your deliveries reach customers in 190 countries through our international partner network. Parcels to Finland and the Baltics travel through our own operations from start to finish. In Finland, we have the country’s most extensive distribution network. In the Baltics, we deliver to consumers under the SmartPosti brand. We handle larger B2B shipments and international pallet freight as your freight forwarder. We also have our own warehouse in Norway. Orders shipped from there reach your Norwegian customers without crossing the customs border between Sweden and Norway. For deliveries from Sweden, we handle customs clearance on both sides of the border.
Warehousing and logistics experience across the Nordics
Posti has been developing logistics for 400 years, from postal operations in Finland in the 1600s to today’s comprehensive logistics solutions for businesses. We are the market leader in warehousing and logistics services in Finland. We draw on that expertise in Sweden when helping online retailers manage their logistics.