Fulfillment that strengthens your competitiveness

Posti manages fulfillment for businesses: inbound handling, warehousing, order fulfillment, picking and packing, shipping and returns. As a customer, you gain access to more than 250,000 m² of warehouse and logistics space across six strategic locations in the Nordics, where we process more than 12 million order lines each year. Above all, you get an established operations team. The people, warehouse management systems and processes are ready from day one. You sell. We keep the flow moving.

Man and woman inspecting a warehouse

What is fulfillment?

Fulfillment, or order fulfillment, is the part of the logistics chain that begins when an order is placed and ends when the goods are delivered or returned. With Posti, you can outsource the whole process or only the parts you prefer not to manage yourself. This may be because volumes fluctuate too much, or because you would rather focus your time on sales.

A typical solution includes:

  • Inbound handling: we receive goods by road, air or rail

  • Warehousing: goods are stored and checked, and inventory balances are monitored continuously

  • Order fulfillment: orders are received, prioritised and prepared for picking

  • Picking and packing: goods are picked and packed using packaging suited to the shipment

  • Shipping: shipments are prepared for dispatch and transported to the recipient

  • Returns handling: returns are received, checked and returned to inventory

How it works

Tell us about your product range and order volumes. We need to understand what you sell, the volumes involved and where your customers are. This allows us to calculate the space and staffing required.

We create a solution. We recommend a warehouse location, operating flow and pricing model. Together, we also decide what you will outsource and what you will keep in-house.

Set-up and move-in. We connect the systems and move the goods into the warehouse. The flow is tested before operations go live.

Ongoing operations. We review the flow continuously and optimise inventory where and when it makes a difference. We use warehouse management systems (WMS) that connect to your enterprise resource planning system.

Returns handling and reverse logistics

We manage the returns flow from collection to restocking. Goods in good condition are returned to inventory and can be sold again. The rest are sorted according to your rules. You decide how the returns flow should work and what should happen to goods that cannot be resold. We tailor the process to your needs. The same system manages outbound deliveries and returns, keeping inventory balances accurate in both directions.

Warehousing and logistics in the Nordics

We operate six warehouses in the Nordics: Arlanda, Borås, Jönköping, Nykvarn and Skillingaryd in Sweden, plus one in Norway. Together, they provide more than 250,000 square metres of space. The right warehouse for your business depends on where your recipients are, how often you ship and what your product range requires. If your customers are spread across several regions, inventory can also be divided between locations.

Posti On-site Logistics is an alternative for businesses that want to keep their warehouse where it is. Instead of moving the goods to our sites, we bring our expertise and ways of working to your premises.

Storage of flammable goods

Flammable goods require separate storage areas and fire protection that meet regulatory requirements, which means not every warehouse can accept them. Several of our sites are designed for this type of handling. Skillingaryd is one example: the warehouse has two chambers, horizontal barriers and in-rack sprinklers in the pallet racking.

Examples of flammable goods categories

  • Flammable liquids: classes 1 and 2A

  • Aerosols: spray cans containing propellant gas

  • Gas: gas packaged in containers

  • Organic peroxides: reactive substances with specific temperature and separation requirements

The Swedish Civil Contingencies Agency’s rules on flammable goods explain which goods are classified as flammable and which quantities require a permit.

Why businesses choose Posti

Running your own warehouse ties up capital in space, equipment and staff, while capacity must be sized for peak periods. By outsourcing warehouse operations, you do not need to build and staff your own warehouse organisation for the busiest times of the year. This is why many businesses choose fulfillment instead of operating their own warehouse.

We operate warehousing and logistics in our own facilities rather than using rented capacity, and process more than 12 million order lines each year for well-known brands in the Nordics. The operation is ready from the start, so you do not have to build the processes yourself.

Samsung has used Posti for several logistics services in the Nordics for many years. We particularly value their flexibility and high service level, which are essential to us.
Åsa Jansson, Marketing Support Manager, Samsung Electronics Nordic AB

Frequently asked questions about fulfillment

Warehousing is the storage of goods. Fulfillment covers the complete order process: receiving, warehousing, picking, packing, shipping and returns. Warehousing is therefore one stage in a fulfillment solution.


Not exactly. Third-party logistics, or 3PL, is the broader term for outsourcing logistics functions and may include transport, warehousing and customs services. Fulfillment is the part focused on the order itself: warehousing, picking, packing, shipping and returns. All fulfillment is a form of third-party logistics, but not all third-party logistics is fulfillment.


Your goods are stored at our sites, and our people and systems manage the warehouse operations. You retain control of your product range, sales and customer relationships, without tying up capital in your own space and staffing.


No. Some businesses outsource all warehouse operations. Others outsource only part of the product range or the volumes that peak during a particular season. The scope is agreed during set-up.


Returns handling covers the practical steps when goods come back: receiving, inspection and restocking. Reverse logistics covers the entire returns flow, from collection until the goods can be sold again. We manage both.


Yes. Several of our sites have separate storage areas and fire protection that meet regulatory requirements.


The price depends on the solution. Fixed prices for different activities, services or storage types are most common. Pricing is based partly on volume and order-flow forecasts. Tell us what you need, and we will propose a solution and price.


Request a fulfillment quote

Tell us about your product range, order volumes and destinations, and we will propose a solution and price. The same agreement can include transport, customs services, staffing and packaging.

Contact us