Posti is developing its technology platform for warehouse logistics. The goal is to provide customers with stable, efficient, and scalable solutions that can grow and evolve with their businesses. In September, the work reached an important milestone when two major customer operations were successfully migrated to a modern warehouse management system at Posti’s warehouse in Skillingaryd.
A warehouse management system, or WMS, coordinates work from receiving and put-away to replenishment, picking, packing and dispatching. Posti’s warehouse management solution connects with Posti’s order management and customers’ systems to support traceability, reliable inventory balances, and coordination of daily work.
The transition was completed while the Skillingaryd operation was handling exceptionally high volumes. Despite the demanding conditions, customer flows continued as the migration moved forward. This demonstrates both the potential of the platform and the organization’s ability to carry out complex changes while keeping customers at the center.
“We continuously improve our internal architecture, always with the customer in focus. This migration moves our customers’ operations to a future-ready IT architecture and gives them access to a modern WMS that supports greater scalability, efficiency and stability.” Richard Edberg | Head of Project Management, Posti
A shared platform for the future of warehouse logistics
The migration is part of Posti’s work to develop a shared Nordic warehousing solution. A common technology foundation, standardized integrations and consistent ways of working are intended to make it easier for customers to grow with Posti across borders, while allowing the solution to accommodate customer flows and local requirements.
Extensive testing and validation were completed before the transition to ensure that both the technical solutions and the operational organization were ready. Following go-live, the focus has been on stabilizing new flows and further improving processes related to inbound handling, order reporting, and inventory balances.
Each migration involves around 200 activities, planned and coordinated through close collaboration between operations, IT, the project organization, customer teams, and support functions.
Data and AI enable the next stage of development
A shared WMS and data foundation opens opportunities for automation and artificial intelligence, including smarter product placement, more efficient picking routes and better forecasts of volumes and resource requirements. These could, for example, reduce unnecessary movement and support planning for volume peaks. Adoption develops gradually, based on operational needs and verified results.
Continuous improvement – beyond go-live
Following go-live, operational data is combined with feedback from operations and customers to prioritize improvements and track their impact. Picking efficiency, delivery reliability, inventory accuracy and exceptions inform actions such as changes to replenishment logic, system configuration and training. Lessons are shared between warehouses and used in preparations for the next program phase to improve both daily operations and future transitions.